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Turquoise Stone

Policies at Chaos & Calm Co. LLC

In today’s online shopping market, we believe that honesty is the best policy. That’s why we designed the most generous, fair and transparent store policy for our customers. Read the following sections to find out more about how we ship or exchange products, or about how we secure your personal data. Please don’t hesitate to contact us if you have any questions!

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Shipping Policy

How It Works

All orders will be carefully packed and shipped out within 1 - 2 Business days, and shipped via USPS or UPS Standard Shipping.  

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Returns and Refunds

How It Works

All Live Sale and Fizzer Product Sales are FINAL and will not be eligible for refunds for any reason. If you have an issue with an order please contact us and we will be happy to discuss options with you. Please purchase responsibly, and be aware that we do not honor chargebacks, fraudulent accusations, or  unauthorized purchases as a route to get a refund. We are a small business and we value our customers and the right to serve them well without added hassle.  If there is a legitimate concern or issue with your order we will be happy to help you.  

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Privacy at Chaos & Calm Co. LLC

All about Information Security

Your Privacy is important to us. We will never sell your contact or personal information. We will not add you to any list or call you unless you have requested to be contacted. We will only attempt to contact you regarding your order , promotions, or contests / give aways that you may have won.  We use encrypted payment methods supplied by Wix, Paypal, and apple pay to keep your payment information safe, secure, and private. 

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